star75 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between star75 ("we", "us", "Platform") and every individual ("User", "you") who uses the star75 website or services. By registering an account on star75 or using the platform, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

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1 General Terms

star75 is an online gaming and entertainment platform that provides cricket betting, slot games, and live casino services for users in Bangladesh. These Terms apply to all products and services.

1.1 Scope of Terms

These Terms apply to the star75 website, mobile platform, and all services provided. The Privacy Policy and Responsible Gaming Policy are considered an integral part of these Terms.

1.2 Language and Interpretation

These Terms have been prepared in Bengali. In the event of any ambiguity, the interpretation provided by star75 shall be considered final.

1.3 Acknowledgement

By logging in or registering on the platform for the first time, you confirm that you:

• Have read and understood these Terms in full;
• Are at least 21 years of age;
• Are using this service of your own free will and independently;
• Are aware of whether online gaming is legally permitted in your area.

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2 Eligibility and Account Registration

2.1 Age and Eligibility

To open an account on star75, the user must be at least 21 years of age. star75 may request identification or proof of age at any time for verification. Failure to provide accurate information may result in account cancellation.

2.2 One Account Policy

Only one account per person is permitted. Creating multiple accounts is strictly prohibited and may result in all accounts being cancelled and all deposited funds being forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be completely truthful, accurate, and up to date. Providing incorrect or false information may result in account cancellation.

2.4 Account Security

It is your responsibility to keep your account username and password completely confidential. Allowing any other person to use your account is prohibited. If you suspect unauthorised access to your account, contact us immediately.

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3 Bonus and Promotion Terms

3.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000. The minimum deposit to qualify for this bonus is ৳300.

3.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager the bonus amount 10 times before the bonus funds can be withdrawn. The bonus balance cannot be withdrawn until the wagering requirement has been completed.

3.3 General Bonus Rules

• Each bonus offer has its own validity period — any unused bonus will be cancelled after it expires.
• An account may not claim more than one welcome bonus.
• Reading the terms and conditions of the specific offer is mandatory before taking advantage of any promotional bonus.
• star75 reserves the right to cancel bonuses in cases of suspected bonus abuse.
• Bonuses may only be used alongside real money — earning bonuses from bonuses does not apply.

3.4 VIP and Cashback Program

The star75 VIP program has four tiers: Bronze (maximum weekly cashback of 0.4%), Silver (maximum 0.8%), Gold (maximum 1.1%), and Platinum (maximum 1.5%). You can advance to higher tiers by remaining regularly active. Full details of the benefits at each tier are available on the relevant page.

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4 Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

The following payment methods are currently accepted on star75: bKash, Nagad, Rocket, Upay, and bank transfer.

4.2 Minimum Deposit and Withdrawal

• Minimum deposit amount: ৳300 (for all methods).
• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: completed within 15 minutes to a maximum of 2 hours.

4.3 Verification Process

star75 reserves the right to verify identity before processing a withdrawal request. Withdrawals may be delayed if the required documents are not provided in time.

4.4 Deposit Responsibility

Users must ensure they are only using a payment account registered in their own name. Deposits or withdrawals made through a third party are strictly prohibited and may result in account cancellation.

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5 Gaming Rules

5.1 Fair Play

star75 guarantees fair play in all games. Our platform uses SSL encryption and fair play technology.

5.2 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account cancellation:

• Using any type of cheat software or scripts;
• Exploiting technical vulnerabilities of the platform;
• Attempting unauthorised access to other users' accounts;
• Money laundering or any other illegal financial activity;
• Collecting bonuses through multiple accounts;
• Placing bets in coordination with other users (collusion).

5.3 Game Errors

Any results or payouts displayed due to a technical error may be considered void. In such cases, the decision of star75 is final.

5.4 Betting Rules

Specific market rules apply for cricket and other sports betting. If an event is cancelled or abandoned, the funds for the relevant bet will be refunded or settled in accordance with the applicable rules.

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6 Responsible Gaming

star75 believes that gaming is a recreational activity — it is not a source of income. We encourage all our users to play responsibly.

6.1 Self-Regulation Tools

• Setting deposit limits (daily, weekly, or monthly);
• Setting betting limits;
• Taking a temporary break or self-exclusion;
• The option to temporarily close your account.

For more details about these tools, please visit our Responsible Gaming page.

6.2 Protection of Minors

It is strictly prohibited for anyone under the age of 21 to create or use an account. Parents and guardians are encouraged to use parental control software on their devices.

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7 Privacy and Security

Protecting your personal information is our top priority. star75 uses SSL encryption technology to keep all transactions and personal data secure.

We do not sell your personal information to any third party. Please read our Privacy Policy for full details on how data is collected, used, and stored.

7.1 Use of Cookies

Our website uses cookies to improve the user experience. By continuing to use the website, you are considered to have consented to the use of cookies.

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8 Intellectual Property Rights

All content on the star75 platform — logos, designs, software, text, and graphics — is the intellectual property of star75. Reproducing, distributing, or modifying any part of this content without the prior written permission of star75 is prohibited.

Third-party game software providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others) own their respective intellectual property and their terms also apply.

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9 Limitation of Liability

star75 accepts no liability in the following circumstances:

• If a game session is affected due to loss of internet connection;
• If information is disclosed due to the user's own negligence;
• If a delay occurs due to issues with third-party payment platforms (bKash, Nagad, Rocket, Upay);
• If a temporary service disruption occurs due to an unexpected technical outage;
• If data is compromised due to a cyberattack or any other external cause.

9.1 Limit of Compensation

In any circumstance, the maximum liability of star75 shall be limited to the value of the user's affected transaction. star75 shall not be liable for indirect, incidental, or consequential losses.

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10 Amendments to Terms and Account Termination

10.1 Changes to Terms

star75 reserves the right to amend these Terms at any time. Users will be notified of significant changes as early as reasonably possible. Continuing to use the platform after updated Terms are published constitutes acceptance of the new terms.

10.2 Account Cancellation

A user may request account closure at any time via live chat or email. star75 may cancel or suspend an account for the following reasons:

• Breach of Terms;
• Suspicion of fraudulent activity;
• Providing false information;
• Instructions from legal or regulatory authorities.

In the event of account cancellation, legitimately earned funds (bonus-free) will be returned subject to fulfillment of applicable conditions.

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11 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We take all complaints seriously and strive to resolve them as quickly as possible.

11.1 Complaint Process

• Step 1: Contact us directly via 24/7 live chat.
• Step 2: Email your detailed complaint to [email protected].
• Step 3: Submit a written complaint for formal review.

11.2 Final Decision

After all reviews, the decision given by star75 will be considered final. However, we are always committed to resolving disputes in a fair and transparent manner.

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12 Contact

If you have any questions about these terms, please reach out to us through the following:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7

Thank you for reading these terms in full. We hope your gaming experience at star75 is enjoyable and safe.