Your information is completely secure with us
This privacy policy describes in detail how your personal information is collected, stored, and used on the star75 platform.
star75 ("we", "our", or "platform") places the highest importance on the privacy of users in Bangladesh. This privacy policy ("policy") describes what information we collect when you use the star75 website or services, how we use it, and how we keep it secure.
By continuing to use this website, you are considered to have given your consent to the terms of this privacy policy. Please read the policy carefully. If any changes are made to this policy, we will publish them on this page and the update date will be changed.
star75 provides services only to users aged 21 or older. We do not knowingly collect any personal information from minors.
What information we collect
star75 collects only the information necessary to provide services, manage accounts, and ensure security. The types of information we collect are described below.
1.1 Information provided directly
Information you provide yourself during registration or when using the service:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form — we never store a readable password)
- National ID card or passport information (for identity verification and financial security)
- Payment method details — such as bKash, Nagad, Rocket, or Upay numbers or bank account details
- Address (if required for deposit or withdrawal verification)
1.2 Automatically collected information
Some information is collected automatically when you use our platform:
- IP address and device identifier
- Browser type and version
- Page visit history and session duration
- Information obtained from cookies and similar tracking technologies (see section 7 for details)
- Gaming activity logs — betting history, records of wins and losses
Purpose of information use
star75 uses the information collected only for the following legitimate purposes. We do not sell your information to any third party for commercial purposes.
- Account management: To complete the registration, login, and account verification process.
- Financial transactions: To ensure deposits, withdrawals, and payment processing.
- Security and fraud prevention: To maintain account security and prevent unauthorized access.
- Responsible gaming: To monitor user gaming behaviour, identify risky patterns, and provide support.
- Customer support: To provide assistance via 24/7 live chat and email.
- Platform improvement: To analyse user experience and improve service quality.
- Legal obligations: To comply with applicable legal requirements and resolve disputes.
Sharing information with third parties
star75 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service providers
Payment processors (bKash, Nagad, Rocket, Upay, and banking partners), game providers, and technology partners may receive a limited amount of necessary information. All these partners are contractually bound to uphold our privacy standards.
3.2 Legal requirements
We may disclose information in the case of a court order, direction from a regulatory authority, or applicable legal obligation.
3.3 Fraud and abuse prevention
We may cooperate with relevant authorities to investigate money laundering, fraud, or misuse of the platform.
Data security measures
star75 has adopted industry-standard technical and organisational measures to keep your information secure.
- SSL encryption: All data transmission on our platform is protected by 256-bit SSL encryption.
- Password hashing: User passwords are stored using strong cryptographic hashing algorithms.
- Access control: Only authorised staff can access necessary information, and all access is logged.
- Two-step verification: Additional verification is activated in cases of suspicious login or financial activity.
- Regular security audits: Our systems undergo regular security reviews.
- Minimal data retention: No sensitive information is stored beyond what is necessary.
However, no method on the internet is completely impenetrable. Even as we make every effort, it is important that you also take precautions — such as using a strong password and not sharing your login details with anyone.
Data retention period
star75 retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- Active accounts: All relevant information is retained while the account remains active.
- Closed accounts: Even after an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements.
- Financial transaction records: Records of deposits and withdrawals are retained for an appropriate period even after the account is closed.
- Dispute-related information: Information related to any ongoing dispute or investigation is retained until it is resolved.
Your rights and controls
As a user of star75, you have the following rights over your own information:
6.1 Right to access information
If you make a request to us, we will provide you with a copy of the information we hold about you.
6.2 Right to correct information
If any information in your account is incorrect or outdated, you may request a correction. The correction will be made after identity verification.
6.3 Request to delete information
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
6.4 Withdrawing marketing communications
You may unsubscribe from promotional emails or notifications at any time. This will not affect essential messages related to account management.
To exercise any of the above rights, contact us at [email protected]. We will process your request within a reasonable time.
Cookies and tracking technologies
The star75 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of our platform.
7.1 Essential cookies
These cookies are essential for maintaining your session, remembering your login state, and ensuring security. Without them, the platform will not function properly.
7.2 Analytics cookies
Analytics cookies are used to understand how our platform is being used and to improve service quality.
7.3 Cookie controls
You can accept or reject cookies through your browser settings. However, if essential cookies are disabled, some services may not function properly.
Protection of minors
star75 strictly follows a 21+ age policy. Our platform is for individuals aged 21 or older only.
- Age is verified at the time of registration.
- If we become aware that a minor has created an account, the account will be closed immediately and all information will be deleted.
- If you become aware that a minor in your family is using this platform, please contact us.
Policy changes and updates
star75 reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will:
- Update the date on this page.
- Send a notification email to registered users for important changes.
- If you continue to use the platform after the updated policy takes effect, you will be considered to have given your consent to the new policy.
Therefore, it is recommended that you visit this page regularly.
Privacy-related enquiries
If you have any questions or concerns about this privacy policy, or if you wish to make a request regarding your information, please contact us. Our support team provides assistance in Bengali 24/7.
We will make every effort to process your request within a reasonable time.