🛡️ Safe Gaming Policy

Responsible Gaming at star75 — Your safety is our priority

star75 believes that online gaming is a form of entertainment — and we are committed to making sure that enjoyment never turns into a problem. For players aged 21 and above only.

Important Notice

Online gaming or betting is a recreational activity. However, it can lead to financial loss and psychological addiction. star75 always supports responsible gaming and takes active steps to keep all our players safe.

21+

Age Limit and Policies

All services at star75 are available only to individuals who are 21 years of age or older. Age is verified at registration and accounts belonging to minors are closed immediately. We believe that the foundation of responsible gaming is the right age and awareness. If a minor family member uses your device, please keep your account logged out and your password private.

Protection Tools

Keep Your Gaming Under Control

star75 provides you with several effective tools to actively manage your own gaming experience.

Deposit Limit

Set a limit on how much money you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing the limit requires a 24-hour wait, which protects you from impulsive decisions.

Time-Out Feature

Temporarily pause your account for a set period — from 1 day to 6 weeks. During this time you will not be able to log in or place bets. Your account is reactivated automatically only after the break period ends.

Self-Exclusion

If you feel gaming is going beyond your control, choose long-term self-exclusion. Your account can be fully suspended for 6 months to 5 years. Once this option is activated, it cannot be reversed before the set period ends.

Loss Limit

Decide in advance how much you are prepared to lose within a given time period. Once the loss limit is reached you will not be able to place any more bets — this is a smart way to protect your budget.

Reality Check

A notification will appear at set intervals letting you know how long you have been playing and what your profit or loss for the session is. This reminder helps you stay aware and take a break at the right time.

Account Lock

Lock your account completely at any time. No transactions or gameplay are possible from a locked account. This feature can be used for immediate protection in any emergency situation.

Awareness

Recognising the Signs of Problematic Gaming

Online gaming becomes problematic when it goes beyond entertainment and starts to have a negative impact on other areas of life. If any of the signs below apply to you, please seek help.

  • Betting beyond your budget or more than you can afford
  • Continuing to play repeatedly in an attempt to recover lost money
  • Taking time away from family, friends, or work to game
  • Stress, anxiety, or sleep problems caused by gaming
  • Playing by taking on debt or borrowing money from others
  • Hiding or lying to family about gaming habits
Take Action

Do Not Hesitate to Ask for Help

1

Contact star75 Support

Chat with us in Bengali on our 24/7 live chat. Our trained team will help you set account limits or activate self-exclusion — without any judgement.

2

Set Your Own Limits

Set a deposit limit or loss limit from your account settings. This is completely confidential and can be done at any time.

3

Take a Break When Needed

Use time-out or self-exclusion. Mental health and spending time with family are always more important than gaming.

4

Seek Professional Help

If you find it difficult to control things on your own, seek help from a mental health professional or counsellor. This is a sign of strength, not weakness.

Limits and Rules

star75 Responsible Gaming Policy at a Glance

Topic Details
Minimum Age 21 years or older. Age verification is mandatory.
Minimum Deposit ৳300 (all methods)
Minimum Withdrawal ৳800
Withdrawal Time 15 minutes to 2 hours
Deposit Limit Daily / Weekly / Monthly — set by you
Time-Out Temporary break from 1 day to 6 weeks
Self-Exclusion Long-term exclusion from 6 months to 5 years
Support 24/7 live chat and email

SSL Encryption Fair Play Secure Platform

Support

Contact Us

The star75 support team is always by your side for any responsible gaming needs.

Live Chat Support

Get live chat support in Bengali 24 hours a day, 7 days a week. Start chatting now to activate self-exclusion, a deposit limit, or any other protection tool.

Email Support

Email us to describe your situation in detail. Our responsible gaming team will respond promptly and find the most suitable solution for you.
[email protected]

Smart Advice

Tips for Safe and Enjoyable Gaming

Set Your Budget First

Decide before you start gaming how much you can afford to spend. Do not go beyond this limit.

Play With Time in Mind

Do not game for long stretches at a time. Take regular breaks and keep other activities in mind too.

Play for Entertainment

Gaming is not a way to earn money — it is entertainment. Keeping this mindset allows you to enjoy the experience.

Keep Your Tools Active

Keep reality check and deposit limit activated. These are your best tools.

Talk Openly With Your Family

Be honest with your family about your gaming habits. Hidden habits are often the cause of problems.

Review Your Own History

Check your account transaction history regularly. This will help you stay aware and make the right decisions.

Common Questions

Questions and Answers About Responsible Gaming

To use any game or betting service at star75, you must be 21 years of age or older. Age is verified at the time of registration, and any account found to belong to a minor is closed immediately. This is an important policy of ours as part of our social responsibility in Bangladesh.

Go to your account settings and click on the "Responsible Gaming" option. There you will find the option to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period. If you have any trouble, contact our live chat support — we will help you.

No. Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentionally designed this way — so you can protect yourself from decisions made in an emotional moment. A self-exclusion period can range from 6 months to 5 years.

A time-out is a short-term break — from 1 day to 6 weeks. It is mainly meant to give you a chance to rest a little or think things over. Self-exclusion is a longer-term and more serious step — from 6 months to 5 years — and should be chosen if you need to get out of a gaming addiction problem. In both cases, no transactions or gameplay are possible from the account.

If you notice that you are playing beyond your budget, repeatedly trying to win back lost money, taking time away from family or work, or feeling stressed about gaming — these can be signs of a problem. Read the "Signs of Problematic Gaming" section on this page carefully and contact our support team if needed.

Please always log out of your account after using your device. Do not share your password with anyone. If you suspect that a minor may be trying to play from your account, notify our support team immediately. We will act quickly and help keep your account secure.

Play Safely, Enjoy the Fun

At star75 we believe responsible gaming gives the best experience. Set your limits, stay aware, and keep gaming as a form of entertainment. Check the FAQ to learn more or browse our games.